Data & Security
Privacy Policy
We protect your personal data and intellectual property with the utmost care.
Effective Date: Loading...
At The Raven Editing, we respect your privacy and are committed to protecting the personal information and intellectual property you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or utilize our editorial services.
1. Manuscript Confidentiality
As a professional editing service, we handle unpublished, sensitive intellectual property. We claim absolutely no rights to your manuscript. Any documents, chapters, or synopses sent to The Raven Editing are treated with strict confidentiality. We will never share, distribute, sell, or reproduce your work, ideas, or characters in any form without your explicit, written consent.
2. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Details: Your name, pen name, email address, and billing information when you request a quote or book a service.
- Project Information: Word counts, genre details, tropes, and manuscripts submitted for editing purposes.
- Usage Data: Standard analytics data regarding how you interact with our website (e.g., browser type, pages visited) to help us improve user experience.
3. How We Use Your Information
Your information is used strictly to provide and improve our services. Specifically, we use your data to:
- Communicate with you regarding inquiries, sample edits, and project timelines.
- Process invoices and manage administrative duties related to your project.
- Perform the requested editorial services on your manuscript.
- Feature your published book in our portfolio only if we have previously obtained your permission to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information and manuscripts against unauthorized access, loss, or alteration. Manuscripts are stored securely during the editing process and are permanently deleted from our active working drives upon the completion and final delivery of the project, unless you request otherwise for future series continuity.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share necessary data only with trusted third-party service providers (such as secure payment processors or invoicing software) strictly for the purpose of facilitating our business operations. These providers are bound by their own confidentiality and privacy agreements.
6. Your Rights
You have the right to request access to the personal data we hold about you. You may also request that we update, correct, or permanently delete your information and files from our systems at any time by contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be updated accordingly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:
The Raven Editing
Email: info@ravenediting.com
